DANBURY, Conn. - For a man who has never worked within the medical community before, the owner of Danbury's new urgent care center Doctors Express on Main Street seems to be settling into his new field.
Owner Tom Kelly spent months researching how to establish his new center. With five exam rooms, the latest in medical technology and 28 people on staff, including doctors and nurses, the Main Street building represents about $1 million in investments.
"Everything I do is to make the patient experience better," Kelly said. Every detail was carefully chosen, right down to the type of flooring used - an easy to clean faux wood with no pores.
His move into the medical field from marketing was made by the desire to do something fulfilling and to stay closer to his family, he said.
"There is a shortage of primary care physicians, and access to them is not optimal," Kelly said was the reason he decided to open an urgent care center.
Doctors Express does that by hiring all internists, rather than ER doctors, as well as employees who are bilingual. Medical Director Dr. Tom Brown was certified as a civil surgeon and can perform immigration physicals. The facility is also certified to perform trucker physicals for the state and the federal Department of Transportation. It also works with Danbury Hospital's lab in order to get blood tests back within three hours.
"People are getting better medical care than they have ever," Kelly said. Some patients at the center, he added, are seeing a doctor for the first time in years. But even then, Kelly said, the center is not a replacement for a primary care doctor. His staff works to help patients who don't have a primary doctor to find one.
The center is open from 8 a.m. to 8 p.m. Mondays through Fridays and 8 a.m. to 5 p.m. on the weekends in order to be open when needed.
"We want to be a part of the community," Kelly said. His hope is to open more Doctors Express Urgent Care Centers in the state in places where there is a need.
Click here to sign up for Daily Voice's free daily emails and news alerts.